Learner Resources-MSMSUP102 Communicate in the workplace EAL procedures and programs to meet

procedures and programs to meet legislative requirements Elective units BSBCUS402 Address customer needs Group A BSBMGT401 Show leadership in the workplace Group A BSBMKG419 Analyse consumer behaviour Group A BSBWOR403 Manage stress in the workplace Group A BSBHRM405 Support the recruitment

Core units FWPCOR2201 Work effectively in the forest and forest products industry FWPCOR2202 Communicate and interact effectively in the workplace FWPCOR2203 Follow environmental care procedures FWPCOR2204 Follow fire prevention procedures FWPCOR2205 Follow WHS policies and procedures FWPCOR2207 Maintain quality and product care HLTAID003 Provide first aid Elective units AHCWRK201 Observe and report on weather PUAEQU001 Prepare

Units of competency BSBTEC402 Design and produce complex spreadsheets BSBTEC401 Design and produce complex text documents BSBTEC403 Apply digital solutions to work processes BSBTEC404 Use digital technologies to collaborate in a work environment If you require RPL Kits with comprehensive benchmarking

Core units BSBLDR403 Lead team effectiveness HLTWHS003 Maintain work health and safety SIRCCPM001 Assist in managing Pharmacy Medicines and Pharmacist Only Medicines Electives HLTAAP001 Recognise healthy body systems BSBCUS401 Coordinate implementation of customer service strategies SIRXCEG003 Build customer relationships and loyalty SIRXCEG008 Manage disrespectful

configure and test advanced server based security ICTSUS601 Integrate sustainability in ICT planning and design projects Elective units ICTNWK608 Configure network devices for a secure network infrastructure ICTNWK609 Configure and manage intrusion prevention system on network sensors ICTNWK613 Develop plans to manage structured troubleshooting process of enterprise networks ICTNWK615 Design and configure desktop virtualisation ICTNWK607 Design and implement wireless network security ICTPRG502 Manage a project using software management tools ICTPMG609 Plan and direct complex ICT projects Additional electives ICTNWK527 Manage an enterprise virtual computing environment ICTNWK531 Configure an internet gateway ICTNWK535 Install an enterprise virtual computing environment ICTNWK615 Design and configure desktop virtualisation ICTPMG501 Manage ICT projects ICTSAD506 Produce a feasibility report If you require RPL Kits with comprehensive benchmarking

Learner Resources-MSMSUP102 Communicate in the workplace EAL procedures and programs to meetOur learner resources contain everything you need to begin training your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our learner resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all